Jane Siegel

Jane Siegel is the director of the Information Technology Services Qualification Center (ITSqc) in Carnegie Mellon University's School of Computer Science. The Center's mission is to address the emerging need for capability models and qualification methods for organizations involved in the evolving Internet economy. Her primary responsibilities at the Center are to: build the organization; to develop and test the diagnostic methods used for certification; to support adoption of the Models in the U.S., Europe, Latin America, and the Asia/Pacific regions; to conduct empirical studies about IT-enabled sourcing, and to manage the Center’s global operations. Additionally, she teaches executive education courses about strategic services management and sourcing. Dr. Siegel was a Senior Member of the Technical Staff at the Software Engineering Institute (SEI) from 1988-1993 where she led the team that developed the questionnaire used for Software Capability Maturity Model (SW-CMM) assessment efforts and the Instant Profile Method for rapid SW-CMM assessments. She also served as Principal Investigator for the National Software Capacity Study. From 1994 to 2000, she directed several large research and evaluation studies in the fields of education and health. Dr. Siegel received her Ph.D. from Carnegie Mellon University in 1988. She also received an M.Ed. from the University of Virginia and a B.A. from the University of Colorado, Boulder.