Shelley Evenson

Shelley Evenson is an associate professor in the School of Design, where she is also the director of graduate studies. She teaches in the area of interaction and service design, including Designing for Service, Introduction to Interaction & Visual Interface, and Graduate Design Studio courses. Evenson’s work focuses on tapping into the needs of constituents, defining the best opportunities to respond to those needs, quickly prototyping the response, and iteratively reshaping it based on feedback. Her current interests include design languages and strategies, design prototyping, organizational interfaces, service design, and what lies beyond user-centered design. Prior to coming to Carnegie Mellon as a full-time faculty member, Evenson was cofounder of seeSpace and Chief Experience Strategist for Scient. With over 25 years experience in multidisciplinary consulting practices, she has worked with clients such as Apple Computer, Bank of Montreal, CIBC, Kodak, Texas Instruments, Williamsburg Institute and Xerox on a wide variety of design and development projects. Evenson was also the 1997 – 1998 Nierenberg Chair of Design, a visiting professorship offered to an outstanding individual who has achieved national or international prominence in design. Evenson holds a BS in Industrial Design|Visual Communications from The Ohio State University.